Change Management
Experiencing change is inevitable. Maybe it’s been a new boss with new ideas, a new job or a new project you have taken on. Or perhaps you are facing new challenges because of changes in the economic or legislative environment in which you operate. Whatever the cause, making sense of change and peoples’ reactions to it can be difficult. Why is the beneficial change you want to introduce so often subject to resistance from various quarters? How can you make change easier? This course will help you to understand how to support individuals, teams and organization’s through that change. It will also consider the attributes required of effective leaders to support successful change.
The purpose of the Foundation certification is to measure whether you have sufficient knowledge and understanding of the Change Management Text and Handbook to act as an informed member of a change management team during a period of change within part or all of your organization. The Foundation certification is also a pre-requisite for the Practitioner certification.
The purpose of the Practitioner certification is to confirm whether you have achieved a sufficient understanding of how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner should, with a suitable direction be able to start applying the Change Management approaches and techniques to a real change initiative but may not be sufficiently skilled to do this appropriately for all situations. Your individual Change Management expertise, the complexity of the change initiative, and the support provided for the use of the Change Management approach in your work environment will all be factors that impact what the Practitioner can achieve.